Review responses – quick tips for TripAdvisor & Yelp

  We’ve had a few questions recently regarding TripAdvisor and Yelp review responses. After covering this quite a bit with some of our clients, we thought we'd share a few of those tips with you about how to respond to both good and bad reviews. Good Review Response Tips We always say that...

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How DMOs can be better partners to their partners – website edition

We've shared thoughts before about how to build a stronger team of tourism partners, and 3 ways for a DMO to be a better community partner, but now we'd like to address a big problem we see in tourism partner online presence. Bottom line: many of your partners really need your help and...

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5 tips for influencer marketing in tourism (plus sample contract)

"I have 50 million followers who will do anything I tell them to do." Oh horrors! How many times have you heard some version of that statement? It was a line on the TV series "Suits" a couple of weeks ago, which goes to show that influencer marketing has definitely gone...

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5 “core strengthening” exercises for your website

Have you ever thought about working out your website? For many of us, once we get our website up, we don’t pay a lot of attention to it. Just like our bodies, however, our websites can droop and lose their shape quickly. The following are 5 “core strengthening” exercises for you...

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Benefits of a private Facebook Group for tourism partners

Think about this idea.... Are you looking for a straightforward way to connect more effectively with your tourism partners? A private Facebook Group for them might be the answer. It’s a wonderful way to bridge any communications gaps between your CVB, DMO, Chamber, or Main Street organization and individual partners. Benefits of a Private...

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How to market events with a short lead time

We speak a lot about event marketing, but generally it is in the context of annual events, not events with a short lead time. Quite often in destination marketing there are festivals and events that spring up out of nowhere; it's great to have these new events, but they often...

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Locals: the soul of your community and key to destination marketing

Locals are the soul of your community, and a key part of your destination marketing. More than likely, your locals were tourists before they decided to move to your community and perhaps start a business there, because tourism is key to economic development. From a tourism standpoint, those then-visitors-now-locals obviously liked...

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3 ways to be a better community partner

Is your organization a true community partner? You work hard to build your community....business by business, person by person. Now that you've gathered this group, are you being a good partner to them? For the past several years, we have been hunkered down working on our own organizations and businesses, just...

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Healing the country through travel and tourism – what rural folks can do

(Part Two of a two-part series - here is Part One, about what urban tourism pros can do - by our “Co-Founder Emeritus ” Becky McCray, who is now focused on speaking and writing about small town business and rural entrepreneurship. She helps you shape a better future for...

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Healing the country through travel and tourism – what urban folks can do

(Part One of a two-part series - here is Part Two about what rural folks can do - by our "Co-Founder Emeritus " Becky McCray, who is now focused on speaking and writing about small town business and rural entrepreneurship. She helps you shape a better future for your...

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